Before contacting support
Please include the type of account involved, the device model, the app version, the approximate time of the issue and a clear description. Do not email passwords, authentication codes, secret keys or unnecessary child photographs.
Account and privacy requests
For access, correction or deletion requests, email us from the address connected to the account. We may need to verify identity and guardian authority before processing the request.
Safety concerns
Posture Panther is not an emergency or medical diagnostic service. Stop the activity and seek appropriate professional or emergency assistance if a user experiences pain, breathing difficulty, dizziness, numbness, sudden weakness or another urgent symptom.
Private-testing status
The product is currently being prepared for private testing. Some features, exercise videos or professional workflows may be available only to authorised testers.
联系支持前
请提供相关账户类型、设备型号、应用版本、问题发生的大致时间和清晰描述。请勿通过邮件发送密码、验证码、Secret Key 或不必要的儿童照片。
账户与隐私请求
如需访问、更正或删除数据，请使用与账户关联的邮箱联系我们。处理前，我们可能需要验证身份和监护授权。
安全问题
Posture Panther 不是紧急服务或医疗诊断工具。出现疼痛、呼吸困难、头晕、麻木、突然无力或其他紧急症状时，应停止活动并寻求适当的专业或紧急帮助。
私密测试状态
产品目前正在准备私密测试。部分功能、动作视频或专业工作流程可能仅向已授权测试人员开放。